Returns & Exchanges

At Olavita Skincare, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange. Please ensure items are returned in their original packaging to maintain our quality and safety standards.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the products in their original boxes, ensuring any glass containers are well-protected to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.