Frequently Asked Questions
Everything you need to know about your Olavita glow.
Are Olavita Skincare products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and crafted with gentle, plant-based ingredients specifically designed to nourish even the most sensitive skin types without irritation.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day glow guarantee. If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund or exchange.
Are your products cruelty-free and vegan?
Absolutely. Olavita Skincare is 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients in our formulations.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer subscription discounts?
Yes! When you choose our 'Subscribe & Glow' option, you save 15% on every recurring order and can customize your delivery frequency at any time.